TIM Plus
TIM Plus runs as a Windows service, all of its functions, configuration and call reports are accessible through any standard web browser. It requires no external software making installation quick and simple. With the ability to produce detailed reports, fully-customisable display boards and lightning fast call processing the calls are displayed as soon as they are finished.
TIM Plus BrochureOak Cti Interface
ConnectX is a powerful CRM integration tool that brings together business and telecoms data. You can integrate with your CRM system or business database, enabling you to display a customer’s record ready for review or input and add important notes to a customer record during the conversation. With the ability to see who's calling before answering you have the opportunity to make your greeting more personal. Calls can be both answered and transferred with speed using your screen and keyboard.
KSS Call Reporting
KSS Call Manager is a call processor which logs details of every call.
This wealth of data can be presented as a wide variety of reports and on screen statistics to make your organisation more productive. With motivational wall boards, automatic dialling and answering of calls that are managed directly from your computer screen with caller information available before you even answer the call.