About Us

1^st Call are one of the UK’s leading telecommunications companies. We have a proven ability to deliver innovative value for money solutions, backed up by our outstanding customer service.
Over the last 14 years we have evolved to become a company who are recognised as providing high quality telephony solutions and support, with the knowledge and expertise to match. We understand that we need to stay ahead in an industry that is constantly evolving and have recently moved into state of the art, purpose built premises in Renishaw.
Our commitment to our customers and staff has seen awards from the Industry Standards Organisation (ISO) and Investors in People. This ensures continuous improvement and ongoing training to meet the needs of our customers, staff and the company’s future growth.
Why choose 1^st Call, what makes us different?

WE ARE INDEPENDENT
We are not tied to any one manufacturer, therefore our sales team will recommend to you a system that best suits YOUR needs, not ours or a particular manufacturers.

OUR OWN ENGINEERING TEAM
We only use our own engineers that are employed by and only work for 1^st Call. We have engineers on call 24 hours a day 365 days a year so if you have a maintenance contract with 1^st Call you have complete peace of mind.

A PROVEN TRACK RECORD
1^st Call has been in business since 1993 and in that time we have built an enviable database of satisfied customers. We are happy for you to contact any of our existing customers for a reference and attach a list of some of those for you should you wish to do so. A lot of our business comes from recommendation and 100% customer satisfaction is very important to us.

PRODUCT PORTFOLIO
We really can provide everything for you, telephone systems, handsets, headsets, fax machines, DECT, PA systems, cabling, broadband, IT equipment and boardroom equipment, in fact anything that today’s business needs all from one reliable source.

OUR MISSION STATEMENT
“To provide a value for money one stop solution for all business communication needs, backed up by a team committed to providing outstanding customer service”